At NGG, our mission is to be the most customer-centric mortgage company in every community we serve. We strive for our employees to be savvy and educated on the most desirable loan programs and their underwriting guidelines. Each Loan Officer is committed to a transparent, consultative approach, in which the client fully understands their numerous loan options, rates, fees, procedures, and timelines with absolutely no surprises in the end. Our inner support staff will always work efficiently to create a smooth and pain-free loan transaction by only asking from the client what is necessary… and doing so minimally. Each one of NGG’s closings should result in total customer satisfaction. Only when the customer is completely happy, will we receive the referrals and growth we desire.